Keyword GapGet in Touch
Have feedback, spotting an issue, or wanting to request a specific tool feature? Drop an engineering line below. Our core development and editorial team reads every submission.
Response within 24 business hours
Reviewed by ATS research authors
Priority triage within 12 hours
Prefer direct email? Reach our engineering team at[email protected].
Frequently Asked Support Inquiries
Quick answers to common questions regarding privacy, technical parsing, and data retention.
Do you retain or store uploaded resume files?
No. Our architecture operates purely inside your local browser memory using WebAssembly and client side JavaScript libraries. When you upload a document or paste content, zero bytes leave your computer. We do not maintain any cloud databases for user resumes.
How do I submit an editorial correction for a guide?
Applicant tracking systems update their algorithms on a regular basis. If you notice a technical rule change in systems like Workday, Greenhouse, or Taleo, select Article Correction in the form above and provide the relevant URL. Our engineering team reviews and updates our guides every quarter.
Can I request complete deletion of my workspace cache?
Because all data is stored strictly in your browser IndexedDB and localStorage, you can instantly erase all sessions, notes, and saved jobs by clearing your browser cache or clicking the Clear Workspace button inside the tool settings.